PilotagePro for business services
B2B services form a sector where profitability plays out contract by contract, team by team, and where margin erodes quickly if analytical reading is lost. PilotagePro is the business performance management tool designed for the leaders of these companies: it makes visible every month the profitability per contract, per client and per team, the evolution of productive labour costs, and projected cash flow.
The pilot challenges specific to business services
- Productive payroll represents the bulk of costs. 60 to 80% of revenue on average. The slightest degradation in the productive headcount-to-revenue ratio brutally degrades net margin.
- Contracts have variable durations. A contract poorly calibrated on duration or scope can erode annual profitability without the leader realising it.
- Team turnover is expensive. Recruitment, training, retention: these hidden costs are not in standard financial statements but weigh heavily on per-contract profitability.
- Slow-paying customers tie up cash. Particularly large accounts and the public sector, which often impose payment terms exceeding 60 days.
Key indicators every business services leader should track
How PilotagePro addresses business services challenges
PilotagePro is designed to make the analytical profitability of a service company readable day-to-day. You track your contracts, your teams, your productive hours - PilotagePro turns these operational data into a living economic read: productive labour cost per contract, margin rate per client, DSO, projected cash flow. You are accompanied in the onboarding and reading of your numbers to arbitrate your contract portfolio - by a Pérenne Réseau consultant, your chartered accountancy firm if it distributes PilotagePro, or an outsourced CFO. Several private security companies trust us through our partnership with Sécuristes de France.
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